AUTOMATIC LEAD RESPONSE FOR UK BUSINESSES
Missed Call Text Back: Don’t Miss the Customer
When you’re busy working, driving or helping another customer, you can’t always answer the phone.
You miss the call
You’re working, driving or unable to get to the phone.
They call a competitor
Your potential customer moves on to the next business.
You lose the job
Another business gets the opportunity.
Missed Call Text Back changes that.
SMB Booster’s Missed Call Text Back service automatically sends the caller a friendly, personalised SMS, helping you start the conversation before they call somebody else.
SIMPLE. AUTOMATIC. MORE OPPORTUNITIES.
How Missed Call Text Back Works
You don’t need to watch your phone constantly or remember to follow up later. The system responds automatically when you can’t answer.
A Potential Customer Calls
Someone calls your business to ask a question, request a quote or book your service.
You Miss the Call
You’re on a job, driving, speaking to another customer or simply unavailable.
The Conversation Starts
A personalised text message is sent automatically, letting the caller know you’ve received their enquiry and inviting them to reply.
FOR TRADES, LOCAL SERVICES AND SMALL BUSINESSES
You’re Probably Missing More Opportunities Than You Realise
You could be underneath a sink, cleaning a property, working on a roof, operating machinery or driving between appointments.
Your customers don’t know why you couldn’t answer.
They only know that they called and nobody picked up.
Missed Call Text Back acknowledges their call within moments and gives you another opportunity to win their business.
Plumbers
Stay connected while you’re on the job.
Cleaners
Capture more quote and availability enquiries.
Builders
Turn missed calls into genuine conversations.
Landscapers
Keep responding while you’re working outdoors.
It also works brilliantly for electricians, roofers, property maintenance companies, garages, salons, estate agents, consultants and other appointment-based or local service businesses.
WHAT IS MISSED CALL TEXT BACK?
Missed Call Text Back is an automated lead-response service that sends a text message when somebody calls your business and you’re unable to answer.
Instead of the caller reaching your voicemail and immediately trying another company, they receive a friendly response confirming that you’ve received their call.
The message can invite them to reply, explain what they need, request a quote, visit your website or book an appointment.
It gives your business a second chance to capture the enquiry without interrupting the work you’re already doing.
AUTOMATIC. RELIABLE. ALWAYS WORKING.
Works While You Work
Sends an automatic SMS after a missed call
Uses a message customised for your business
Allows the potential customer to reply by text
Works during busy periods and outside normal hours
Can direct customers to your quote form
Can include a link to your booking calendar
Captures the conversation inside your Business Hub
Helps your business appear responsive and professional
Suitable for trades, local services and small businesses
Setup and configuration handled by SMB Booster
2 WAYS TO NEVER MISS A CALL
Text Back or AI Receptionist?
Missed Call Text Back
Simple, automatic follow-up
Sends an SMS when you miss a call
Starts a text conversation with the caller
Allows customers to explain what they need
Can direct them to a form or booking calendar
Ideal for busy trades and small businesses
Quick and straightforward to use
AI Receptionist
Have your calls answered automatically
Answers incoming calls using a natural AI voic
Responds to frequently asked questions
Captures the caller’s details
Qualifies potential customers
Can help arrange appointments
Available 24 hours a day
Includes Missed Call Text Back as part of the system
Not sure which option you need? Tell us how your business currently handles incoming calls and we’ll recommend the most suitable setup.
Missed Call Text Back UK Pricing
SMB Booster provides an affordable Missed Call Text Back service for UK businesses with setup and configuration handled for you. We’ll connect the system, create your automatic response and help you get everything working correctly. It can be used alongside your existing SMB Booster website and business tools or discussed as a standalone solution. Contact us for current pricing and setup options.
COMMON QUESTIONS
Frequently Asked Questions
What is Missed Call Text Back?
Missed Call Text Back is an automated service that sends an SMS to somebody who calls your business when you’re unable to answer. It acknowledges their call and invites them to continue the conversation by text.
How does Missed Call Text Back work?
When an incoming call is missed, the system detects it and sends your pre-written response to the caller. The message can ask them to reply, provide more information, request a quote or use a link to your website or booking calendar.
How quickly is the text message sent?
The automatic response is normally triggered within moments of the missed call, helping your business respond while the potential customer is still actively looking for help.
Can I customise the message?
Yes. The wording can be personalised with your business name and the action you want the caller to take. You could ask them to reply, complete a quote form, visit your website or book an appointment.
Can the customer reply to the automatic text?
Yes. The purpose of the service is to start a genuine conversation. The caller can reply with details of what they need, and you can continue the conversation when you’re available.
Does it work outside business hours?
Yes. The system can respond to missed calls outside your normal opening hours. Your message can explain when the customer should expect to hear back from you.
STOP LOSING CUSTOMERS TO MISSED CALLS
Set up Missed Call Text Back and turn more unanswered calls into real conversations and genuine opportunities.
UK-based setup and support • Designed for trades and small businesses • No technical knowledge required
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