Missed Call Text Back for Small Businesses

Missed call text back

Missing a call shouldn't mean losing a customer. SMB Booster's Missed Call Text Back automatically sends a personalised SMS when you can't answer your phone, helping trades and small businesses respond before the customer calls someone else.

Missed call text back is a lead capture and engagement tool that allows businesses to automatically respond to missed calls with a text message.

By providing an immediate response to missed calls, businesses can increase customer engagement and generate leads.

With customisable messages and integration with other marketing tools, missed call text back can be a powerful addition to a business's marketing strategy

85%

of customers appreciate getting a text back after missing a call.

72%

more customers respond to texts instead of voicemails.

69%

of businesses gain more customers with missed call text back.

What is missed call text back and how does it work?

  • Stand out from your competition

Every business misses phone calls, but few promptly get back to potential customers. Stand out from the competition with an instant, customised message sent on your behalf, acknowledging the missed call and redirecting them to submit a quote form via your website.

  • No More Lost Leads

When customers need a project done, they want immediate contact. If their call goes unanswered, they'll move on to the next business (everyone has a list in front of them, either a google search, business listings or a facebook thread). We start an instant conversation with them to prevent that. There's no reason you should lose leads to missed phone calls.

  • Be available 24/7

Our system is online 24/7, ensuring you never miss an opportunity. Even if you miss a call after hours, we'll promptly respond to all potential leads. This way, you can rest easy knowing that every inquiry is being addressed, keeping your business running smoothly around the clock.

Want to schedule a time to talk?

See everything we do to help you grow your business so you can implement it yourself or let us do it for you.

How Missed Call Text Back Works

Missed Call Text Back automatically sends a friendly SMS to a potential customer when you’re unable to answer their call. Instead of hearing your voicemail and immediately trying another business, the caller receives an instant response letting them know you’ve received their call and will get back to them. You can even include a link to your website, quote form or booking page, helping turn missed calls into genuine enquiries.

missed call text back how it works

Perfect for Trades & Local Businesses

If you’re a plumber, electrician, builder, cleaner, landscaper, roofer or other local business, you can’t always stop what you’re doing to answer the phone. Missed Call Text Back works quietly in the background, responding to potential customers while you’re driving, working, with another customer or simply out of hours. It helps your business look responsive and professional without you having to constantly watch your phone.

What Happens When You Miss a Call?

When somebody calls your business number and you don’t answer, the system automatically detects the missed call and sends the caller a pre-written text message within moments. The message can be customised for your business and encourage the caller to reply, request a quote, visit your website or book an appointment. Their details and conversation can also be captured within your SMB Booster system, making it easier to follow up when you’re available.

Missed Call Text Back UK Pricing

SMB Booster provides an affordable Missed Call Text Back service for UK businesses with setup and configuration handled for you. We’ll connect the system, create your automatic response and help you get everything working correctly. It can be used alongside your existing SMB Booster website and business tools or discussed as a standalone solution. Contact us for current pricing and setup options.

Demo Call/Zoom

(20 mins)

A quick demo or chat where we answer all your questions, show you any features you have questions about, and show you live client accounts & results.

We build your system

(5-7 days)

Fill out a basic onboarding form with some of your business details. Then we'll get to work on building your new website & marketing system.

Launch Call

(25 mins)

We'll walk you through your new website & marketing system, answer any questions you have, and show you how "everything" works... And by everything, we’re really just talking about pressing two buttons.

Trades Trust Contractor
Stone System

127+

Projects Completed

112+

5-Star Reviews

6

Years In Business

154%

Average Client Growth

5000+

Qualified Leads Generated

We combine our proven methodology with industry-leading marketing strategies to create the worlds best contractor websites.

see what our Clients have to say... Trusted By Local Businesses Across Maldon, Essex and the UK (see more testimonials here)


Trades We Serve

SMB Booster has been passionately collaborating with a wide range of contractors and independent contractors for the past six years. We are aware of the complexities involved in running your company. SMB Booster serves as an invaluable asset to any construction company because of our vast trade knowledge, along with our proficiency in web design and marketing.

“The only way to grow a business is to be able to constantly be working ON your business not IN your business, and that's what we want to help with you with here at SMB Booster"

– Your Name CEO

Let's Build Your Business the Reputation it Deserves

Frequently Asked Questions

How much does it cost?

We offer 3 standard plans. You can check out our prices on the "pricing page" of our website. We will determine which plan suits you best when we have our demo call!

Will it work with all kinds of businesses?

Absolutely. We design websites and offer marketing assistance to any local businesses spanning diverse sectors such as residential, commercial, industrial, and other trades. Our commitment is to collaborate with trades, businesses and contractors of all magnitudes, providing assistance to companies regardless of their size

How simple is Missed Call Text Back to setup and use?

Missed Call Text Back is simple to use and requires very little input once it has been configured. Your automatic message can be personalised with your business name, website, quote form or booking link, and you can continue the conversation normally when you're free. It’s particularly useful for businesses that receive valuable telephone enquiries but regularly miss calls while working. If you’re unsure whether it will work with your existing number or phone setup, SMB Booster can check your requirements and recommend the best setup.

Do you offer AI Receptionist and Employee Services?

Certainly. Missed Call is automated, and we can get those calls answered instantly by an AI Employee. Check out our AI Receptionist Service.

What elements should be incorporated into a contractor's website?

A contractor website design should incorporate several essential elements.

These include:

Hyper linked phone numbers

Before and After pictures of your work

Hyper linked map (so customers can find you)

Quote forms (sent straight to your phone and or email)

Key words relating to your field

A chat widget so customers can start conversations with you anytime.

The goal of your website is to display trust and authority in the marketplace.

We Work With Popular Services For Contractors

People often ask...

Do you work with all types of construction companies?

Yes. Our team works in collaboration with construction companies of all types. Residential, Commercial, Industrial, and all other Trades. We work with all types of contractors regardless of how big or small your company is.

What should a contractor website include?

Here are a few things a contractor website design should always include.

Customer reviews

High-quality photos of your work

Awards and badges

Phone numbers and clear call to action

Simple contact forms

Proper SEO (search engine optimization)

Your website should tell a story, but it needs to capture interest so people will spend time understanding your story. Remember to keep it simple and think about what your customers want to see on your website and serve that information first.

How can I grow my contractor business?

There are many free and paid ways to grow your contractor business. Here are some of the most important things you can do to grow your contractor business online and off.

Free Growth Ideas

Word of Mouth

Customer Reviews

Canvassing

Social Media

Video Content

Blogging

Email Marketing

Outbound Calling

Truck Wrap / Signage

Paid Growth Ideas

Google Ads

SEO (search engine optimization)

Social Media Advertising

Referral Reward Program

If you’re looking for help growing your online presence, schedule a consultation with one of our marketing experts.

How long does it take to design a contractor website?

After we’ve received the initial assets for your new contractor website, it takes 4 to 6 weeks to complete the design and build the new site. Keep in mind the timeline also depends on your responsiveness. If you get back to us timely it can go quicker or take longer if you are slow to respond to requests.

What type of contractor marketing services do you offer?

We are a full-service contractor marketing agency and can help you with SEO and PPC advertising on Google Ads. We will be the last digital marketing agency you will ever need. Our team has 14+ years’ experience in helping contractors with our silverback marketing service. Are you struggling with marketing? Then we want to talk to you!

How much does it cost to design a new contractor website?

We design websites for contractors at competitive prices. The cost will vary project to project based on the size and complexity of your website. The exact cost depends on a range of variables. Contact us today for pricing.

Will my contractor website be mobile-friendly?

Yes. All the websites we design for contractors are mobile-friendly. We even go a step further to create unique experiences on different devices. This is key to your websites performance because people navigate websites on their phones differently than on computers. 

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